Returns & Exchanges
At Pets Are Kids, we understand that finding the perfect fit for your stylish companion is essential. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all unworn items in original condition.
Return Process
- 1.Check Eligibility
Ensure your items are unwashed, hair-free, and still have the original tags attached to qualify for a full refund or exchange.
- 2.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 3.Pack and Ship
Download your prepaid shipping label, securely package your items, and drop the parcel off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.